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Return Policy
Order Cancellation
Orders may be canceled before shipment for a full refund.
To request a cancellation, please contact us at support@wonderfitter.com using the email address associated with your order.
If the order has already shipped, you may still request a return after delivery in accordance with our return policy below.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- All original packaging and accessories must be included
- Proof of purchase is required
To initiate a return, please contact:
📩 support@wonderfitter.com
Our support team will provide return instructions and the appropriate return address.
Non-Quality Related Returns
For returns not related to product defects or shipping damage, customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as Wonderfitter is not responsible for packages lost or damaged during return transit.
Refunds
Once your returned item is received and inspected, we will notify you by email regarding the approval status of your refund.
Approved refunds will be issued to the original payment method within several business days.
Please note that processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund after several business days:
- Check your bank account again
- Contact your credit card provider or payment institution
If you still need assistance, please contact us at:
📩 support@wonderfitter.com
📞 +86 13950009416